member.usrxcare.com is owned and operated by US-Rx Care Ltd. ("US-Rx Care"). The majority of the member.usrxcare.com web site is accessible only to registered users. To become a registered user, you must be employed by a company who has hired US-Rx Care to provide you with online prescription services. Your employer or US-Rx Care will provide you with the information you need in order to complete the registration process. There are several areas at member.usrxcare.com that are open to the general public, however these areas of the site may provide additional information or services for registered users.
In some circumstances, US-Rx Care's use of your information will also be subject to the requirements of the Health Information Portability and Accountability Act (frequently referred to as "HIPAA"). For example, when you are submitting information for prescription refills we are subject to the requirements of HIPAA. In those circumstances, the terms of HIPAA Notice of Privacy Practices will apply. If you have questions about which policy applies to information you have submitted, please do not hesitate to contact us (for contact information, please go to the "Contacting US-Rx Care and Options" section of this policy).
Information CollectionUS-Rx Care collects personally identifiable information at member.usrxcare.com from web visitors who are interested in receiving services it offers, such as prescription benefit, disease management and specialty pharmacy services, e-mail alerts, newsletters, and event notifications. US-Rx Care also collects additional information from registered users, such as shipping address, billing address, credit card number and other information necessary to process your request. In order to provide you with online pharmacy services, US-Rx Care receives certain personally identifiable information about registered users from the user's employer. If you have questions about the information your employer may have shared with us, please contact your employer's human resources department.
A Note About Cookies and Passive Tracking Technologies: A cookie is a piece of data stored on your computer that allows member.usrxcare.com to remember that it has previously communicated with your browser. US-Rx Care uses both session ID cookies and persistent cookies. For the session ID cookie, once a user closes his or her browser, the cookie simply terminates. A persistent cookie is a small text file stored on your hard drive for an extended period of time. Once a persistent cookie is saved on a user's computer, only member.usrxcare.com can read it and no other web site. Persistent cookies can be removed by following Internet browser help file directions. Like most standard Web site servers, US-Rx Care uses log files to collect non-personally identifiable information. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks.
We may use the information to provide you with materials about US-Rx Care or our products and services, including new content or services at member.usrxcare.com. We may provide you with these materials by phone, mail, facsimile, or e-mail. We may also share your information with our subsidiaries, affiliates, or business partners.
We will disclose your personal information if, in good faith, we believe we are required by law to do so, including but not limited to disclosure to law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringement, or other activity that is illegal or may expose us to legal liability. We may also disclose your information in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event. If this occurs, your personally identifiable information may be transferred to our successor or assign, or may be sold as an asset of our company.
Passive tracking mechanisms such as cookies and log files are used by US-Rx Care to analyze trends, administer the site, track users' movement and gather broad demographic information for aggregate use. Persistent cookies enable US-Rx Care to track and target the aggregate interests of member.usrxcare.com users to enhance the experience on the site.
Contacting US-Rx Care and OptionsAt the time information is collected, you are provided with the ability to opt out of having US-Rx Care email you information about US-Rx Care or its products and services, to the extent that sending such materials are unrelated to the purpose for which you provided your information. Registered users who wish to alter the uses US-Rx Care makes of their information may do so at the Edit Account area of member.usrxcare.com. You may also contact us to exercise your available by calling (800) 880-9988 to speak to a customer service representative, or by writing to US-Rx Care at:
US-Rx Care Ltd.
Attn: Customer Service
820 NE 126th St
North Miami, FL 33161
If your personal information changes (such as phone, e-mail address or postal address), registered users may update their profiles in the Edit Account area of the site. You may also update your information by contacting us at the email address, phone number, or address listed above.
SecurityUS-Rx Care takes reasonable technical and procedural precautions to protect the information provided by users of member.usrxcare.com. When online registration and order forms require users to provide certain information, that information is collected on a "secure" page, and the information submitted is encrypted. To determine if you are on a secure page, look to see if a lock icon appears on the bottom of your web site browser.